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Tag Archives: KPI

Developing a Balanced Strategy

In previous blogs, we shared strategic thoughts regarding committing to analytics and the importance of continuous monitoring and adjustment in achieving your institution’s goals. We also explored the benefits of KPIs (Key Performance Indicators) as we broke them down into result and driver metrics. In that same blog, we introduced the idea of adopting a structured methodology, like the Balanced Scorecard, to align goals and metrics among multiple internal and …Read More

Breaking Down KPIs – Result and Driver Metrics

I first introduced KPIs (Key Performance Indicators) this past summer when discussing keys to successful project delivery, and then followed up with a look at how KPIs can alert colleges to serious threats of dwindling enrollment and possible closure in the years ahead. Continuing with this important subject, let’s delve into how your institution should develop KPIs to achieve your goals. The Hard Part We have all seen software tool …Read More

Aligning Key Performance Indicators to Higher Education Trends

Higher Education institutions have been challenged over the past years with slowing enrollments. In addition to the economy issues, trends affecting Higher Education include: Government concluding it can no longer afford to subsidize universities A technological revolution challenging its business model Recognition of the responsibility for training and retraining workers throughout their careers Identifying Key Performance Indicators are key to addressing these trends and preparing institutions for near-term and beyond. …Read More

Key to Successful Project Delivery: Key Performance Indicators

Previously we discussed various keys to the success of a technology project. These have included selecting the right solution, starting the project on the right foot, and identifying success. Now that we have established the importance of knowing what you need, and initiating the CRM or other technology project against those needs, we come to a topic familiar to Higher Education professionals: Key Performance Indicators. Broadly speaking, Key Performance Indicators …Read More